The screen stays completely dark and the machine resets itself every 20 seconds or so (you can hear it from the typical reset sound of the DVD drive).ĭue to special conditions I bought it with 5 years of warranty, therefore the machine is still under warranty.īut the dealer now refuses to repair the machine, because the technician is unable to find the serial number on the case. It suddenly stopped working: It crashed while running and it's not coming up anymore.